How long will it take to receive my order?

🌿 Greetings from COTLAND – THE LAND OF PURE COTTON! 🌸 We’re just as excited as you are for your order to arrive! 🚀📦 Delivery typically takes *3-5 business days* within North India and *5-7 business days* for other regions. Rest assured, we’re working hard to get it to you as quickly as possible. ⏳✨ For real-time updates or any assistance: 📲 Reach us on WhatsApp at +91 9494 000 000 ✉️ Or email us at sales@cotlandfashions.com Thank you for choosing COTLAND! We truly appreciate your patience and support. Happy shopping! 😊💛 Best Regards, 🌟 Team COTLAND - Jaipur 🌟 🌿 Your Style, Our Heritage 👗✨ 📸 Follow us on Instagram: https://www.instagram.com/cotland.fashions/

How to track my order?

🌿 Greetings from COTLAND FASHION – THE LAND OF PURE COTTON! 🌸 Tracking your order is easy! 🚀📦 As soon as your order is dispatched, you’ll receive a tracking link via whatsapp or email. Simply copy the tracking number and check on delhiver portal for your order’s real-time status. ⏳✨ Need help? We’re always here for you! 📲 Reach us on WhatsApp at +91 9494 000 000 ✉️ Or email us at sales@cotlandfashions.com Thank you for choosing COTLAND! We can’t wait for you to receive your order and love it as much as we do. 😊💛 Best Regards, 🌟 Team COTLAND - Jaipur 🌟 🌿 Your Style, Our Heritage 👗✨ 📸 Follow us on Instagram: https://www.instagram.com/cotland.fashions/

Do you ship internationally?

🌿 Greetings from COTLAND – THE LAND OF PURE COTTON! 🌸 Yes, we do ship internationally! 🌍✈️ The shipping fee may vary depending on your location. For more details: 📲 Contact us on WhatsApp at +91 9494 000 000 ✉️ Or mail us at sales@cotlandfashions.com Looking forward to assisting you! 😊 Best Regards, 🌟 Team COTLAND - Jaipur 🌟 🌿 Your Style, Our Heritage 👗✨ 📸 Follow us on Instagram: https://www.instagram.com/cotland.fashions/

I never got my order, what to do?

🌿 Greetings from COTLAND FASHION – THE LAND OF PURE COTTON! 🌿 We're truly sorry to hear you haven't received your order yet — but don’t worry, we’re right here to help! 💛 ✅ Please start by checking your order status on the courier tracking pages:🔹 Delhivery / Blue Dart / India Post (based on your shipping confirmation). Still need help? Reach out to us anytime!📲 WhatsApp: +91 9494 000 000 ✉️ Email: sales@cotlandfashions.com Our support team will make sure your issue is resolved at the earliest. Because at COTLAND, your satisfaction is stitched into every step. ✨

Can I modify my order after placing it?

🌿 Greetings from COTLAND FASHION – THE LAND OF PURE COTTON! 🌿 Once an order is placed, our team begins processing it promptly to ensure swift dispatch and delivery. 🕒📦 If you wish to make any modifications to your order, we kindly request you to get in touch with us immediately via: 📲 WhatsApp: +91 9494 000 000 ✉️ Email: sales@cotlandfashions.com We’ll do our absolute best to accommodate your request. However, please note that changes may not always be possible once the order has entered the fulfillment process. Thank you for choosing COTLAND FASHION! 💛

Why You Can Trust COTLAND FASHION

COTLAND FASHION is a 100% authentic and trusted brand committed to delivering premium-quality cotton apparel. Here’s why you can shop with confidence:✅ Legally Registered Business – We are a verified company operating under COTLAND FASHION PVT LTD, ensuring complete transparency in our operations.✅ Secure Payments – We offer safe and encrypted payment options, including UPI, Credit/Debit Cards, Net Banking, and Cash on Delivery (COD) for eligible orders.✅ Customer Reviews & Ratings – Our happy customers speak for us! You can check our reviews, testimonials, and product ratings on third-party websites and social media. Just search “COTLAND FASHION” on Google.✅ Official Website & Social Media Presence – We have a strong online presence. Explore our latest collections and updates on Instagram: 🔗 @cotland.fashions✅ Order Tracking & Support – Every order is shipped with a tracking ID so you can monitor your package in real time. Our support team is always ready to assist you.Need to verify or get in touch?📲 WhatsApp: +91 9494 000 000 📧 Email: sales@cotlandfashions.com 📍 Address: A-24, RIICO Industrial Area, Sitapura Phase III, Jaipur – 302022, RajasthanWe truly appreciate your trust and look forward to serving you! 😊

For Quicker Assistance and Real-Time Support, we kindly request you to:📲 WhatsApp us at: +91 9494 000 000 📧 Email us at: sales@cotlandfashions.com We’d be happy to help you with your query! 💛

Connect me to a customer service

For assistance, we kindly request you to contact us through one of the following channels:📲 WhatsApp us at: +91 9494 000 000 📧 Email us at: sales@cotlandfashions.com🕒 Response Time: Our team will be happy to assist you within 12–24 hours on working days.Please note: We currently do not operate a customer care phone number. All support is provided via chat and email to ensure clarity and documented resolution.

❓ Wrong Size/Style Delivered. What to do now?

🌿 We're here to help!If you’ve received an incorrect size or style, don’t worry—we’ll make it right.📸 Step 1: Please send a clear photo of the product received to us via WhatsApp at +91 9494 000 000 or email us at sales@cotlandfashions.com. 🚚 Step 2: Once verified, we’ll arrange a priority exchange at no additional cost (for eligible cases). 📦 Step 3: Pack the item with tags intact and in unused/unwashed condition for a smooth reverse pickup.We’re committed to making your experience seamless and satisfying! 💛Still need help?Reach out on WhatsApp 📲 or drop us a mail 📧 — we're happy to assist!Warm Regards,🌟 Team COTLAND - JAIPUR 🌟 📧 sales@cotlandfashions.com 📸 Instagram: https://www.instagram.com/cotland.fashions/

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

📦 Return & Exchange Options:You may choose one of the following return methods:1️⃣ Self-Ship Option: You can ship the item to our warehouse on your own:COTLAND FASHION PRIVATE LIMITED A-24, RIICO INDUSTRIAL AREA, SITAPURA PHASE III, JAIPUR – 302022, RAJASTHAN 📞 +91 9494 000 000 (Whatsapp Only)✅ Please ensure the item is unused, unwashed, with all original tags and packaging intact. 📦 We recommend using a trackable courier service and sharing the tracking number with us once dispatched.⚠️ Note: In case of parcel loss in transit, COTLAND FASHION will not be responsible.2️⃣ Reverse Pickup by Us: We can arrange a pickup from your doorstep via our logistics partner (Delhivery / Blue Dart).💸 Charges Applicable: • ₹200 for 1 style • +₹100 for each additional style returned or exchangedThis includes pickup + reshipping costs.If you're returning/exchanging a specific item from your order, please attach a photo of that style to avoid confusion.Once the reverse pickup is arranged, tracking details will be shared.🔁 Return Processing Options:✅ Style/Size Exchange Let us know the new size or style you’d like, and we’ll check availability and proceed accordingly. (Reverse pickup charges apply as above)🎟️ Store Credit (Valid 180 Days) Prefer flexibility? We’ll deduct applicable reverse pickup charges and issue the balance as store credit, redeemable at checkout next time you log in.📝 To proceed, just reply with: “Exchange – [Your Size/Style]” or “Store Credit” and we’ll take it forward from there.

Wrong Size or Style Received. What to do now ?

We're truly sorry for the inconvenience caused — it seems there’s been a human error in packing. 🙏 Please don’t worry — this is covered under COTLAND CARE. 💛We will replace your order with the correct size or style at no extra charge. ✅ You don’t need to do anything further — we’ll take care of it for you!For quick assistance, feel free to contact us on WhatsApp: 📲 +91 9494 000 000 Or email us at: 📧 sales@cotlandfashions.comThank you for your patience and understanding. We're here to make it right!Best Regards, 🌟 Team COTLAND - JAIPUR 🌟

Q. Can I place an order with Cash on Delivery (COD) payment option?

Yes, we do offer the Cash on Delivery (COD) option for select serviceable pin codes across India.

Q. Is COD available on all orders?

COD is available for most orders, subject to serviceability by our courier partners. If your PIN code is not serviceable for COD, we’ll inform you with alternate payment options.

Where can I follow COTLAND FASHION on social media for the latest styles and updates?

You can stay updated with our newest launches, behind-the-scenes, and styling ideas by following us on Instagram: https://www.instagram.com/cotland.fashions/

Frequently Asked Questions

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COTLAND FASHION – The Land of Pure Cotton